Privacy Policy

1. Introduction

1.1 At FYN Media, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information when you visit our website or use our services.

1.2 By using our website, you agree to this Privacy Policy and consent to our use of cookies as outlined in our separate Cookie Policy.

2. Information We Collect

2.1 We may collect and store the following types of information:

  • Technical information: details about how you use our website, such as your IP address, browser type, device, operating system, and time spent on pages.

  • Contact details: your name, email address, phone number, and postal address when you contact us or submit a form.

  • Enquiry information: details provided when you get in touch about our services.

  • Marketing preferences: your choices about receiving updates or newsletters.

  • Payment details: information needed to process transactions securely (processed through trusted third-party payment providers).

  • Any other information you choose to send us.

2.2 If you provide information about another person, please make sure you have their permission before sharing it with us.

3. How We Use Your Information

3.1 We use your information to:

  • Respond to enquiries and deliver our services.

  • Manage payments and accounts.

  • Improve our website and services.

  • Send you updates or newsletters (if you’ve opted in).

  • Keep our systems secure and prevent fraud.

  • Comply with our legal obligations.

3.2 We’ll only use your personal data for the purposes it was collected, unless we reasonably consider we need to use it for another purpose compatible with the original one.

3.3 You can unsubscribe from marketing emails at any time by clicking “unsubscribe” in any message or contacting us directly.

4. Sharing Your Information

4.1 We don’t sell or rent your personal data to anyone.

4.2 We may share limited information with trusted third parties who help us operate our business — such as hosting providers or payment processors — but only where it’s necessary and under strict confidentiality agreements.

4.3 We may also share your information:

  • If required by law or regulation.

  • To protect our legal rights or respond to legal proceedings.

  • If our business is sold or merged, in which case data may be transferred under the same privacy protections.

5. International Data Transfers

We store and process your data in the United Kingdom or within the European Economic Area (EEA) whenever possible.
If we ever transfer data outside these regions, we’ll ensure it’s protected by appropriate safeguards in line with UK GDPR requirements.

6. How Long We Keep Your Information

We keep your personal data only as long as necessary for the purposes outlined in this policy, including for legal, accounting, or reporting requirements.

If you’re a client, we may retain basic information (such as contact and billing details) for up to six years after your last transaction to comply with tax and legal obligations.

7. Security

We use technical and organisational measures to keep your data safe — including secure servers, firewalls, and encryption where appropriate.

While we do our best to protect your information, please remember that data transmission over the internet can never be completely secure.

8. Your Rights

Under the UK GDPR, you have the right to:

  • Access the data we hold about you.

  • Request correction of any inaccurate information.

  • Ask for your data to be deleted (“right to be forgotten”).

  • Restrict or object to how we process your data.

  • Request a copy of your data in a portable format.

  • Withdraw consent at any time if you previously agreed to marketing.

To exercise any of these rights, email us at Info@fyn-media.com.
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.

9. Cookies

Our website uses cookies to understand how visitors use it and to improve your experience. You can control cookies through your browser settings or via our cookie banner.
For full details, see our Cookie Policy.

10. Updates to This Policy

We may update this Privacy Policy occasionally to reflect changes in our practices or legal requirements. The latest version will always be available on our website.